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Organizing media files
2. Host User Guide » Room Navigation » Content Library » Organizing media files
Create Folders A great way to sort out and organize your files is to use folders on the media library. Once inside your session, click on the media library icon Click create and name a new folder. Once your folder is created you will be able to move it,…
Meeting Settings and Devices
1. Getting Started » Joining a meeting » Meeting Settings and Devices
Change your settings Clicking the cog/gear icon in the left toolbar brings up the options where you can change your video, speaker, and microphone settings under Video and audio. From the drop down menus you can select and apply your preferred Video, Speakers, and…
Previewing files in content library
2. Host User Guide » Room Navigation » Content Library » Previewing files in content library
File Preview In a busy Media Library, we wanted to make it easy for you to identify the content of your files and save you the time of searching through your media. When you hover on your files, you’ll see an eye next to the file name. Clicking on the eye…
Uploading files to content library
2. Host User Guide » Room Navigation » Content Library » Uploading files to content library
Uploading a media file Once inside your meeting, to upload a file to your content library – follow these steps: Click on the button from your options toolbar on the left-hand side of your screen. Click the button Click the button Select the…
Using calendar files in your invite email
4. Scheduling Meetings » Advanced options » Schedule » Using calendar files in your invite email
When creating an Invitation Email you will have the option to attach an .ics (calendar) file to them. *Calendar (or .ics) files can be used so that participants can easily import Meeting dates/times into their calendars in applications such as Outlook and Gmail or add…
Video and Audio
2. Host User Guide » Room Navigation » Settings » Video and Audio
To learn more about how to set your Video and Audio settings and pick your devices, see the section below. Video and Audio Settings
Questions and Answers
2. Host User Guide » Room Navigation » Questions and Answers
When inside a Meeting you will have the option to ask questions as Audience and Speakers will be able to answer them. To do this you will need to click on the icon on the menu on the left hand side. You will be able to see all questions that the audience asks…
Muting, unmuting and banning
2. Host User Guide » Room Navigation » Participants » Muting, unmuting and banning
As a Speaker you also have the ability to moderate your Participants with the Conversations panel. You can both mute and un-mute users or outright ban disruptive ones. Just click the … right next to the participants name to see your moderator…
Whiteboard and Presentation Permissions for Audience
2. Host User Guide » Room Navigation » Participants » Whiteboard and Presentation Permissions for Audience
If at any point in your meeting you would like an audience member to make a presentation you are able to grant them in-room permission to the meeting’s whiteboard – without giving them administrative access. To do this – click the Participants icon…
Purchasing multiple hosts and adding new users
1. Getting Started » Purchasing multiple hosts and adding new users
In the following sections, we’ll show you how to purchase multiple hosts (accounts) in one checkout transaction in Samba Live. You can select up to 10 hosts, and anywhere from 100 – 10,000 users per host. Learn how to complete your purchase, and then…
Content Library
2. Host User Guide » Room Navigation » Content Library
The Content Library is where you manage documents and other media that you plan to share with your audience in Meeting. It supports lots of file types including all office document formats as well as MP4s and many image formats. You open your Content Library by…
Sharing content with your audience
2. Host User Guide » Room Navigation » Content Library » Sharing content with your audience
Sharing a document with your audience Once you have your file prepared and ready in your media library, sharing them with your audience in the meeting is as easy as finding the file in your media library and double-clicking it: *If you want to close the shared…
Content Library file filtering & ordering
2. Host User Guide » Room Navigation » Content Library » Content Library file filtering & ordering
Filtering You can filter your files by type : Document, Image, Video and Audio files. Ordering You can also sort your files in ascending or descending order. This can be done alphabetically, file size, file modification date and by file extension type! *You…
Schedule
4. Scheduling Meetings » Advanced options » Schedule
This is the first tab that will appear when you click Advanced options Here you will be able to add more information to your meeting such as a description, an agenda and instructions. Here you can also use calendar files on your invites. Please see the articles below…
What ports need to be available to make best use of the HTML5 platform?
Frequently Asked » What ports need to be available to make best use of the HTML5 platform?
The following options are available to you, in order of decreasing performance: 1. Allow UDP:1024-65535 This will give the best performance, as it provides a direct connection path to our media servers. 2. Allow UDP:443 This will allow UDP connections to our media…
Invite participants
1. Getting Started » Invite participants
There’s a couple of ways to invite participants to your meeting right before joining. 1. Invite via email. To invite by email, simply add the participants email addresses to the first field and hit enter. They will receive an email with a “Join…
Allowing an audience member to broadcast
2. Host User Guide » Room Navigation » Participants » Allowing an audience member to broadcast
When running a meeting you might like an audience member to share their ideas with the rest of the members. You are able to give them access to speak by giving them permission to broadcast, and the ability to open, close, control files – without giving them…
Customizing Invitation Emails
4. Scheduling Meetings » Advanced options » Send Invitations » Customizing Invitation Emails
To customize the email invitations that go out to your guests – click on the Send Invitations tab and click check-box that says Send a customized invitation email This enables the showing on a text field with a built in text editor. Here you can edit the text…
Room Navigation
2. Host User Guide » Room Navigation
Welcome to your in-room navigation. Let’s have a quick walk-through of those various functions – and which features are exclusive to Speakers (S) and Audience Members (A). 1. Camera: Allows you to choose whether you would like to display your webcam…
Participant Settings
3. Participant User Guide » Participant Settings
For information on adjusting the Audio and Video setting for your meeting, checkout our Meeting Settings and Devices page.
Settings
2. Host User Guide » Room Navigation » Settings
The Settings option in your room allows you to set the various permissions for your audience members, as well as adjust Video and Audio settings, and view other technical information. Workspace Video and Audio Embed Technical Info
7. Admin Accounts
7. Admin Accounts
Admin accounts are available to OEM and Enterprise customers to manage and assign user accounts. How to set up an account
Account Center
2. Host User Guide » Account Center
The Account Center is where you will be able to organize, arrange, and manage your account and meetings. In the next few sections we’ll lead you through each part of the account center and how to to make changes. These sections are divided into: Account…
Send Invitations
4. Scheduling Meetings » Advanced options » Send Invitations
In this tab you will be able to configure and customize your invitations. *To know how to customize your email invitation please refer to article Customizing Invitation Emails. After you have done your invitation email you will also be able to send reminders and even…
Joining a meeting
1. Getting Started » Joining a meeting
When you first enter a meeting room sure – you can just hit “Join Meeting” and jump right in, but taking a few minutes to adjust your settings and select your devices will save you from potential trouble in the middle of your meeting. Follow…
Branding
1. Getting Started » Branding
Samba Live has a series of features that allows you customize your meetings with the branding and/or colors of you or your company. You can add company specific branding logos and icons as well as customize the entire platforms colors to close match those of your…
Conversations
2. Host User Guide » Room Navigation » Conversations
The Conversations pane is where you can interact were your Audience, and where they can interact with you and each other throughout the meeting. It is accessed by clicking the button in your options toolbar on the left of your screen. *You can also interact with…
Audio & Video
4. Scheduling Meetings » Advanced options » Audio & Video
In this tab you will be able to choose what type of audio and video you want to use in your Meeting You are able to choose between Voip, Hybrid and Phone Only modes. Voip (browser based audio) Hybrid (browser based audio AND phone dial in) Phone Only (Audio is…
My Profile
2. Host User Guide » Account Center » Account Menu » My Profile
The My Profile section of your account center setting up your personal information – such as your contact details, country and timezone. You can even upload a profile picture. You access this section by clicking the Welcome button and selecting My Profile. Once…
Editing your Recording Information
6. Recording Meetings » Editing your Recording Information
Under you Recordings section you are able to edit the title and description of the meeting. When you hover over the recording you want to edit you’ll see your Edit button appear in between the Download and Delete buttons. Once you’ve clicked Edit you…
Leaving a Meeting
3. Participant User Guide » Leaving a Meeting
To leave your meeting session simply go to the Leave Session button at the top-left of your screen, and click Leave Session.
Purchasing multiple hosts
1. Getting Started » Purchasing multiple hosts and adding new users » Purchasing multiple hosts
New to Samba Live, you can purchase multiple host licenses and up to 10,000 users all in one transaction. To get started: 1. Go to the Samba Live Pricing page, and click on the PRO PLUS plan – under this plan you can make multiple account purchases. 2. On…
User Menu
2. Host User Guide » Account Center » User Menu
This is where you’ll be able to see your profile and account settings, and your branding options – it the menu that appears when you click “Welcome” in the upper right-hand corner of your Dashboard. Click through each of the items below to learn…
Participant Login
3. Participant User Guide » Participant Login
Logging in as a Participant is pretty straight forward. Just go to the login page, samba.live/login, and use your email and password to get into your meeting. You can create your login information by following the link sent to you in your welcome email, or you can…
Access your Recordings
6. Recording Meetings » Access your Recordings
To access your recording just go to your Account center and click on Recording icon on the left hand side of the menu. You will be able to access your recordings by clicking on each one of them. You are also able to Download, Edit and Delete them, following the…
Host Login
2. Host User Guide » Host Login
Logging in as a host is pretty straight forward. Just go to the login page, samba.live/login, and use your email and password to get into your Dashboard. You can create your login information by following the link sent to you in your welcome email, or you can do so…
Flash & HTML room access
7. Admin Accounts » Flash & HTML room access
Admins have control to give their users access to both Flash and HTML rooms, or just HTML rooms from their admin panel. 1. Simply click the Edit icon next to the user’s name, 2. Click the Service Plan tab 3. Set them to have access to both Flash and HTML…
Changing your password
2. Host User Guide » Account Center » Account Menu » Account Settings » Changing your password
Here is how you can change your account password. 1. Go to the Welcome menu on the upper right hand side and click on Account Settings. 2. On Account Password write down your new password and confirm it on Confirm Password. Click in the lower right hand side to…
Reactions to messages
2. Host User Guide » Room Navigation » Conversations » Reactions to messages
Reacting to messages within your chat panel is straight forward in Samba Live: 1. In the chat panel, click on smiling emoji next to a users message and, 2. Select the emoji you want to express with. Every additional reaction will show up in a line, and similar…
Participants
2. Host User Guide » Room Navigation » Participants
Think of the Participants Menu as your “User management” panel – a place where you can see all of your participants and control their roles and permissions. In Samba Live – we have two types of user roles: 1. The Speaker role is someone who…
Creating new users
7. Admin Accounts » Creating new users
If you have a Company Account you will be able to create users linked to this account. Steps to follow: Login via the admin link, https://samba.live/admin. Use the same user and password as you do when logging in to Samba Live for meetings. Click on Users on the…
Facebook Live
2. Host User Guide » Room Navigation » Livestream » Facebook Live
Learn how to Livestream from Samba Live to Facebook Live following the steps below. 1. Hit the Livestream icon in Samba Live and select Facebook Live from the drop down menu. 2. Go to the Facebook page you intend to stream to and hit the live option in the…
Deleting your account
2. Host User Guide » Account Center » Account Menu » Account Settings » Deleting your account
We are sorry to see you go. 1. Go to the Welcome menu on the upper right hand side and click on Account Settings. 2. On the upper left hand side you will be able to see your account information. Below My Service Plan you will have the option to delete your…
1. Getting Started
1. Getting Started
Samba Live is the latest software created by Digital Samba, a 16 year veteran in the video conferencing space. Built from scratch using WebRTC & HTML5 technology, Samba Live replaces antiquated and burdensome Flash based video conferencing. This means a purely…
Account Settings
2. Host User Guide » Account Center » Account Menu » Account Settings
When clicking on Account Settings you will be able to create a bespoke room link that you may use to personalize your meetings and recordings.. You will also be able to change your password and choose which Samba Live server to host your Meetings in. Click on the…
Moving an audience member to speaker
2. Host User Guide » Room Navigation » Participants » Moving an audience member to speaker
You may want to make one of your audience members a speaker during a meeting. Maybe you want them to help with meeting administrative tasks or want a quick way of allowing them to broadcast their audio and video. To do this – click the Participants icon –…
Filtering schedule view
4. Scheduling Meetings » Filtering schedule view
On Schedule you will be able to see all Meetings you have scheduled or participated in. You will be able to filter it by current or history and by the person who created the Meeting. Current: Meetings that are scheduled for the day or future meetings. History:…
Creating a meeting
4. Scheduling Meetings » Creating a meeting
You can create a new meeting in 3 easy steps. After logging in go to your Dashboard and click on New Meeting. Here you will be able to quickly create a Meeting and personalize it. Please see below the different fields available when creating a Meeting: You will…
Import guest list from CSV
4. Scheduling Meetings » Advanced options » Schedule » Import guest list from CSV
If you already have a list of participants for your Meeting you have the option to import the list instead of adding them name by name. *The list has to be in .csv format and have this arrangement first_name, last_name, email, role (1 = speaker, 2 = audience),…
YouTube Streaming
2. Host User Guide » Room Navigation » Livestream » YouTube Streaming
Learn how to Livestream from Samba Live to YouTube following the steps below. 1. Hit the Livestream icon in Samba Live and select YouTube from the drop down menu. 2. From your YouTube account, click on your profile picture in the upper right hand corner, and…
2. Host User Guide
2. Host User Guide
Start here if you’re hosting your own meeting or webinar. We’ll cover everything you need to know as a host to get the most out of Samba Live as well as out of your online event. Follow along below to get to individual topics in this guide, and to be…
Playing YouTube videos in your session
2. Host User Guide » Room Navigation » Content Library » Playing YouTube videos in your session
Playing YouTube videos Once inside your meeting, to upload a YouTube video to your content library – follow these steps: Click on the button from your options toolbar on the left-hand side of your screen. Click the button Click the …
Creating new users (adding host accounts)
1. Getting Started » Purchasing multiple hosts and adding new users » Creating new users (adding host accounts)
Once you’ve made your multiple host purchase, the next step is to set up your host accounts and set them up with usernames and passwords within the Samba Live system. To do this: First, log in via the admin sign in at: https://samba.live/admin *Note: You…
Polls
2. Host User Guide » Room Navigation » Content Library » Polls
You also manage polls through your Content Library Here is the steps on how to create a simple poll 1. Click on the button from your options toolbar on the left hand side of your screen. 2. Click on the 3. Click on the 4. In the text area, enter your…
Dashboard
2. Host User Guide » Dashboard
The first page you come to after logging in is your Samba Live Dashboard. This is where you’ll start your Samba Live journey and perform actions like scheduling meetings and managing accounts. The Dashboard consists of two main components: Your Samba Live…
Advanced options
4. Scheduling Meetings » Advanced options
Once you have created a Meeting by clicking on Advanced Options on the lower left hand side you will be able to make more detailed modifications. Here you will be able to customize your email invitations, make a more detailed schedule, control access, configure…
Access
4. Scheduling Meetings » Advanced options » Access
Once you have created your Meeting you will be able to configure and change the type of access to it. To do this click on Advanced Options and then choose the tab Access. You have the choice to have the Meeting private or public. Private: By choosing this…
Recording a Meeting
6. Recording Meetings » Recording a Meeting
Walkthrough these steps to create recordings of your meetings: To begin a recording, simply click on the Recording button that appears on the bottom left hand side. After you click on the icon a this message will pop up Once the recording started this message…
Dial-In Settings
2. Host User Guide » Account Center » Account Menu » Account Settings » Dial-In Settings
Samba Live supports phone enabled conferencing. This allows your meeting audience to dial in over the phone and is especially helpful when, for example – a guest unexpectedly can’t get access to their PC but still wants to attend your meeting. *Dial in…
Direct replying to a message
2. Host User Guide » Room Navigation » Conversations » Direct replying to a message
In Samba Live you reply directly to a message in the general chat. Click on the ellipsis next to a message in chat, Then click on Direct reply, which will show in the chat field below. From there, type your response, And the response will show in-line in the…
Private chat
2. Host User Guide » Room Navigation » Conversations » Private chat
To privately chat with Audience members, you will need to Enable private chat in the settings options. See below.* Once activated, you will see the user under Speakers in the Conversations panel, and you can simply click on their name to chat directly to…
Answer Live
2. Host User Guide » Room Navigation » Questions and Answers » Answer Live
The Answer Live feature allows you to answer a question from your Audience live – with audio. Once you’ve selected Queue for Live, you can simply click on the queued question and hit Live Answer to start answering. The question will show Being…
4. Scheduling Meetings
4. Scheduling Meetings
The Schedule section of your Account Center is a powerful meeting organization tool. Each item of functionality will be explained in each of following sub-sections. Creating a meeting Editing and/or deleting a meeting Filtering schedule view Advanced…
Support
1. Getting Started » Support
For support and questions, please refer to this guide or submit a ticket to: support.digitalsamba.com You can also contact us via email: support@digitalsamba.com Contact us via chat on our website Find us online: Twitter: @GetSambaLive Facebook:…
Participants
4. Scheduling Meetings » Advanced options » Participants
The Participants tab has largely the functionality as already described in Invite Participants explained in Creating a Meeting. However, it has additional Participant features to schedule a robust meeting. Under the Participants tab you will be able to: 1. Enter…
Upgrading/Downgrading
2. Host User Guide » Account Center » Account Menu » Account Settings » Upgrading/Downgrading
You can upgrade or downgrade your plan in two steps. 1. Go to the Welcome menu on the upper right hand side and click on Account Settings. 2. On the upper left hand side you will be able to see your account information. Below My Service Plan you will have the…
Change Flash rooms to HTML5 rooms
1. Getting Started » Change Flash rooms to HTML5 rooms
If you’re switching over to Samba Live from an OnSync account, your rooms are currently set to Flash by default. In order to switch your meetings to HTML5, follow the directions below. When creating a New Meeting, 1. Go to Schedule tab and scroll to the…
Editing or Deleting a Meeting
4. Scheduling Meetings » Editing or Deleting a Meeting
After creating a Meeting you have the option to edit them after they have been setup. Go to Schedule, choose the Meeting you would like to edit and click on Edit meeting. Here you will be able to not only to change the Title of your Meeting or the date but also…
Dashboard Menu
2. Host User Guide » Account Center » Dashboard Menu
1 . In the Dashboard Menu you will have access to the tools you need to do everything from scheduling and accessing your recordings, to monitoring your usage statistics. See descriptions of each feature below: a. Schedule: will provide you with a list of past,…
Other Settings
1. Getting Started » Joining a meeting » Other Settings
Under the Settings cog, there are other some tabs where you can adjust other settings. Workspace: here you can change the language settings of your meeting room. Embed Code: gives you the embed code that allows you to stream on a page of your site or a landing…
Changing your meeting room link
2. Host User Guide » Account Center » Account Menu » Account Settings » Changing your meeting room link
Customize the name of your room link by changing it. To change your my room link you will need to go to the, 1. Welcome Menu — Account Settings. and then, 2. In My room link, enter whatever you would like your room to be called. To save the changes click on at…
Asking Questions
3. Participant User Guide » Asking Questions
To ask a question in your meeting: First click on the Questions an Answers icon in your toolbar. Click on Ask a question where you will be able to ask your question..If you like you can ask your question anonymously. To do so you will need so click on the Ask…
Whiteboard
2. Host User Guide » Room Navigation » Whiteboard
The Whiteboard is the way to annotate documents and share ideas with your audience. 1. To access an in-meeting whiteboard – click the button. Speakers have a set of whiteboard tools for annotating the document. You will see these on the right-hand side of the…
Screen Share
2. Host User Guide » Room Navigation » Screen Share
Once you have entered a meeting room as a speaker, you will need to click on the icon “show desktop” that appears in the toolbar on the left hand side (please see below). *Please remember that you will need to install the required plugin/extension before…
Registration
4. Scheduling Meetings » Advanced options » Registration
There is the ability to incorporate a registration process when setting up your scheduled online event. You access these configurations by selecting on the Registration tab after clicking the Advanced Options button when creating your meeting. You can make…
Sharing your screen
3. Participant User Guide » Sharing your screen
In order to Screen Share as a Participant, you must be given permission to do so by your Speaker – otherwise you won’t see the screen sharing options in your toolbar. *Please remember that you will need to install the required plugin/extension before you…