Telephony is configured on a per user basis. Simply assign the user a pre-configured PhoneSync Server, a Gateway, and a PhoneNumber. To do this, go to Users, then click on the name of the User that you’d like to assign the PhonSync Configuration to, then click Telephony Details.

When an admin assigns a Bridge API enabled phone number to a user, PIN codes typically get automatically assigned via the Bridge API when the user gets saved

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